The global speaker bureau
Adrian Payne is Professor of Services and Relationship Marketing and Director of the Centre for Customer Relationship Management at the Cranfield School of Management, Cranfield University. He has practical experience in marketing, market research, corporate planning and general management. His previous appointments include positions as chief executive for a manufacturing company and he has also held senior appointments in corporate planning and marketing.
"Adrian really knows how to explain the economics of customer retention"
He holds degrees in Business Administration and Education and a Doctorate in Business Administration, Adrian is a Fellow of the Chartered Institute of Marketing, a Fellow of the Institute of Directors and a Fellow of the Institute of Business Administration.
What he offers you
A globally recognised authority and writer on CRM, Relationship Marketing and Marketing Strategy, Adrian shows businesses the way they can profit in today's customer dominated markets.
How he presents
Adrian educates and entertains audiences with his informative and lively presentations filled with real life examples and useful actionable information.
He presents in English.
Want to know more?
Give us a call or send us an e-mail to find out exactly what he could bring to your event.
How to book Prof. Adrian Payne?
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