Customer Experience
William Higham
Consumer Futurist, Author & Founder of Next Big Thing
Alex Hunter
Brand and Social Media Strategist
Justin King CBE
Business Leader & Former CEO of Sainsbury's
Jonas Kjellberg
Serial Entrepreneur & Founding Member of Skype
Martin Lindstrom
Leading Expert on Business, Brand, & Culture Transformation
Tamara Lohan MBE
Co-Founder of Mr and Mrs Smith
Costas Markides
Professor of Strategic and International Management at LBS
Brian McBride
Former Chairman of ASOS & Former CEO of Amazon UK
Rita Gunther McGrath
Expert on Strategy in Uncertain and Volatile Environments
Andrew McMillan
Customer Experience Expert
Nathalie Nahai
Expert in Psychology, Persuasive Tech & Human Behaviour
Joe Navarro
Leading Expert on Body Language
Alan O'Neill
Change Agent
Nancy Rademaker
Expert in Customer Centricity & Digital Transformation
Nigel Risner
Personal Development Specialist and Respected Author
Jez Rose
Behavioural Expert
Alex Sbardella
Retail Technology Expert
Ken Schmidt
Respected Thought Leader on Communications Strategy
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